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Health Benefits

Protection against financial hardship that often accompanies sickness, accident or death is important to all of us. The Plan is intended to bring greater peace of mind and an increased feeling of security to you and your family.

This Health & Wellness Plan provides the following coverage to all eligible Members:

  • Basic Medical (MSP – BC)
  • Dental Benefits
  • Extended Health Benefits
  • Employee/Family Assistance Program
  • Life Insurance
  • Long Term Disability
  • Accidental Death & Dismemberment Insurance
  • Weekly Indemnity Benefits

Please check the Benefits Plan Booklets for details on the coverage provided by this Plan for Active, Associate & Disabled Members, and Retired Members.

Get to know your Employee and Family Assistance Plan

Everyone faces challenging and stressful events in their lives. Most of the time we can handle these situations ourselves; other times we could benefit from some support.

Your EFAP is a professional, confidential, and proactive service to support you with a wide range of personal, family, and work-related concerns.

What benefits are available to me?

Your EFAP is here for you whenever you need it, 24 hours a day, seven days a week, 365 days of the year.  Within a confidential environment you can receive counselling for any challenge — whether it’s a first step in facing a possible addiction, or managing day-to-day stress.

We guarantee your confidentiality

Homewood Health, is a trusted company with years of experience delivering the best possible support for Members like you. Everyone is guaranteed confidentiality within the limits of the law. You won’t be identified to anybody — including your employer.  People frequently use an EFAP for personal challenges such as relationship concerns, family or parenting issues, anxiety, depression, addictions, grief, coping with health issues, or work-related challenges.  You will be matched with a counsellor who suits your needs and will provide you with short-term solutions.

If you are identified as requiring additional, longer-term treatment or specialized support, the counsellor will refer you to community-based resources and programs which suit your unique needs.

How does the counselling program work?

Counselling services can be offered face-to-face, over the phone, through video, or online. Offices are local and appointments are made quickly, with your convenience in mind. If you have a preference for location, gender, or appointment time, Homewood will do their best to accommodate your preferences.

When you need to speak with someone, simply call Homewood Health — staff will ask you for some basic information (to establish your eligibility for this benefit) and will help set up an initial appointment at a time that is convenient for you. An experienced counsellor will assess your concerns and help you develop practical solutions.

Life Smart Coaching

Life Smart Coaching is a suite of telephonic services that offers assessments, coaching, and resources; each service has been developed to allow you to take a proactive approach to managing everyday challenges.  A Life Smart intake counsellor will contact you within 72 hours to offer you an appointment with an appropriate specialist. Life Smart Coaching Services include three major components

with service options for each area:

Life Balance Solutions

  • New Parent Support
  • Elder and Family Care
  • Financial Coaching
  • Grief and Loss
  • Childcare and Parenting
  • Relationship Solutions
  • Legal Advisory Services
  • Stress Solutions

Health Smart Coaching Services

  • Nutritional Coaching
  • Jumpstart your Wellness
  • Lifestyle Changes
  • Smoking Cessation

Career Smart Coaching Services

  • Career Planning
  • Pre-Retirement Planning
  • Workplace Issues
  • Shift Worker Support

Online Services – Homeweb.ca

Homeweb is part of your Employee and Family Assistance Program. You can access Homeweb on your phone, tablet, or desktop. Homeweb offers you the ability to create an individual profile, receive personalized content recommendations, and access lots of helpful resources — anywhere, anytime.  Access Homeweb for interactive tools, health and wellness assessments, child and elder care resource locators, and a library of health, life balance, and workplace articles.

i-Volve: Online CBT. i-Volve is an online, self-paced treatment program for depression and anxiety using the best practice treatment approach, cognitive behavioural therapy (CBT).  This innovative treatment program will guide you through exercises that examine and test how you interpret and perceive external stimulation. These insights will help you change and adapt the ways in which you think, feel, and react in various situations. i-Volve will help you to identify, challenge and overcome your anxious and/or depressive thoughts, behaviours and emotions.

How do I register for Homeweb?

Step One:  on the toolbar at the top of the page, click on the button ‘EFAP Login’ or visit www.homeweb.ca and click ‘Sign Up’.

Step Two: Enter information into the required fields, choose an email and password, and click ‘Next Step’. Then, type in your Plan name (Heat & Frost Local 118 Health and Welfare Plan) and click ‘Find it!’ Select the correct Plan name from the list provided. If you do not see your Plan listed, check the spelling and try again.

Step Three: Let us know how you are covered by Homewood, (e.g. through your Plan as a Member or the relationship to the Plan Member, e.g. spouse, dependent, etc.). Submit the additional information required and click ‘Sign In’ at the bottom of the page.

Search, browse, and get expert support.

Contact Homewood Health to learn more.

1-800-663-1142 | TTY: 1-888-384-1152 | International (Call Collect): 604-689-1717